Subject: Urgent Request for Action – Water Main Service Replacement
Property: 3562 Horton Avenue, Baltimore, MD 21225
Work Order #: 1455085

To Whom It May Concern,

I am requesting immediate assistance regarding my property at 3562 Horton Avenue. Renovations began in February with the intent to return this home to market, but for nearly four months we have been unable to move forward due to delays in replacing the water main service.

Despite repeated calls to the DPW maintenance division, no timeline has been provided. We are continually advised that occupied homes are being prioritized, which we understand. However, the prolonged delay has created serious and escalating consequences:

Financial hardship: extended holding and carrying costs.

Security risk: increased vandalism and attempted break-ins at the vacant property.

Community impact: inability to complete inspections, list, and sell the home—keeping it off the tax rolls and delaying neighborhood improvement.

A DPW field representative recommended submitting this letter to escalate the matter.

Requested Action:
We respectfully but firmly request that the water main replacement at 3562 Horton Avenue be expedited. A clear timeline for completion is urgently needed to avoid further financial loss and neighborhood deterioration.

Thank you for your prompt attention. Please contact me at [phone/email] for any additional documentation and to provide an update on the expected schedule for this critical work.

Sincerely,
Bryan Norman
443-623-0722